Project management, grounded in insurance technology and software.

Psychology first

My first two degrees are in psychology — a bachelor's from the University of Rhode Island and a master's from the University of New Hampshire. I did not know at the time that I would end up in technology, but the habit of listening carefully, testing assumptions, and staying curious about why people behave as they do has followed me into every role.

Then the systems

I moved into data and reporting at Beacon Health Strategies, building ETL and a Crystal Reports suite that operations ran on daily. From there I went to Liberty Mutual as a senior systems analyst, where I helped retire a legacy reporting platform sitting on more than fifteen hundred database tables. It was a good lesson in how much patient discovery often has to happen before a large technical change can begin.

More than a decade of that work has been in insurance, spanning property and casualty underwriting platforms, reporting modernization, data, and regulation.

Somewhere in there I finished a master's in computer information systems at Boston University and a full-stack Java program at The Software Guild, because I wanted to be able to build the things I had been specifying.

Four years as an engineer

I spent 2017 to 2021 as a software engineer at Liberty Mutual, supporting a microservices-based property and casualty insurance underwriting system with Angular, Java, TypeScript, and SQL. Liberty Mutual put me through a practical Extreme Programming program with Pivotal consultants, with pairing, test-first development, and continuous integration. That experience gave me a lasting appreciation for the craft of building software as a team.

Then product and delivery, on purpose

I moved across because I wanted to spend more time helping teams decide what to build and why, while staying close to how it would be built. First as the dedicated product owner on PAR's microservices team, then as a product manager on the Kroger Application Platform — an internal developer platform for roughly three thousand engineers — and now as a Business Architecture Associate Manager / Project Manager at Logic Information Systems, part of Accenture. I lead complex retail technology work from discovery through delivery, including Xstore and Jumpmind POS integrations, keeping people, priorities, and delivery connected.

I tend to see product, delivery, and agile as closely related parts of the same work. Having written stories, estimated them, implemented them, and led delivery helps me understand the different pressures around the table and look for a plan the whole team can support. The PMP, Professional Scrum Master I, and Certified Scrum Product Owner certifications give that experience a shared vocabulary.

The Kroger work brought much of that together: a new team, an evolving mandate, engineers as the users, and a shared need to understand and demonstrate the value of the platform.

And now, building

I founded Vital Few Software, an independent New Hampshire software company building focused learning products and thoughtfully designed web experiences. Its first product, Vital Few Prep, helps people prepare for the PMP exam through realistic decisions, clear explanations, and a focused study plan built from what they miss.

Working across product strategy, user experience, accessible design, development, testing, deployment, infrastructure, and support has given me a practical view of the trade-offs small product teams make every day. It has also made me more appreciative of the operational work that sits alongside a roadmap.

What I am looking for

I am open to Project Manager roles, as well as Product Manager, Product Owner, Scrum Master, and Delivery / Program Manager roles. The common thread is technical products and teams where product, delivery, and engineering work closely together: insurance technology and P&C underwriting, platforms, developer tools, data systems, reporting modernization, and migrations.

If that sounds like what you are building,send me a note.